Guardian Tracking is a distributed company, meaning there is no “brick and mortar” to meet each morning. Instead, everyone works from a location of their choosing. How do we all stay in contact and on task? By using Guardian Tracking software, of course!
The Guardian Tracking Story
Leon Wasilewski and Mike Reed joined the Anderson (IN) Police Department in the late 1970s. They patrolled together, became detectives, and retired at the rank of lieutenant. Leon’s career path was in supervisory support; Mike’s was in operations.
Early on, the importance of “little black book” employee record-keeping became obvious: the notes surfaced every year, in performance evaluations.
In those reviews, Mike and Leon asked themselves the same questions most employees ask: “Why wait 6-9 months to tell us about the mistakes we had made?” “Isn’t it more effective to have immediate feedback?” “Isn’t one of the purposes of documentation to improve employee performance?” They soon realized that managing employee performance is much more of a process than an event, a daily process that includes timely feedback, informal training, counseling, guidance, etc.
Both confusing and frustrating were the sometimes drastic interdepartmental inconsistencies in the way documentation and data were recorded and maintained. Often each unit within the agency maintained its own file, and one unit could not use the input from another – even in the rare circumstances when it was available.
In the early 1990s, Leon became the APD’s accreditation manager; both he and Mike were CALEA (Commission on Accreditation for Law Enforcement Agencies) assessors. This exposure showed them that the problems of employee performance documentation were universal.
The officers struggled to develop or find a solution for the APD, but it became obvious that their home-grown systems and even expensive commercial systems couldn’t meet the department’s needs for comprehensive, timely, transparent, transferable, and objective employee performance documentation; nor did they provide a system that could aid “early warning” or “early intervention” programs.
Necessity Breeds Innovation
In the fall of 2006, Leon clearly realized that law enforcement needed some type of software which would record and maintain employee performance documentation, while flagging possible behavior patterns for evaluation and intervention.
So, in early 2007, Leon approached accomplished software developer Nick Riggs with the problem. Nick proposed that Leon was the best person to design the operating specifications and do the marketing of the software himself. Leon called Mike, and within a week Nick was in Anderson for a meeting; and Guardian Tracking was born.